Privacy Policy

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 Effective Date: 17/06/2025
Last Updated: 22/04/2026

Ateliora Private Limited (“Company”, “Ateli”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how your personal data is collected, used, and shared.

This Privacy Policy applies to all users of our services, including our website, mobile applications, WhatsApp-based interactions, and any other services operated by Ateli (collectively, the “Platform”).

By accessing or using our Platform, you agree to the terms of this Privacy Policy.

This Privacy Policy is governed by applicable Indian laws, including:

• Information Technology Act, 2000 
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 
• Digital Personal Data Protection Act, 2023 (DPDP Act), where applicable 

We collect information to provide efficient material sourcing, procurement, and delivery services.

• Full name 
• Mobile number 
• Email address 
• Company / firm name 
• GST details (if applicable) 

• Site addresses and delivery locations 
• Order details, material specifications, and history 
• Vendor preferences 
• Communication records (calls, SMS, emails, WhatsApp chats) 

• Billing information 
• Transaction details (amount, date, payment method) 
• UPI / bank details (processed via secure third-party payment gateways) 

Note: Ateli does not store full financial credentials such as card numbers.

• IP address 
• Device type, browser type, operating system 
• Access times and usage patterns 
• Log files and diagnostic data 

• Precise or approximate location for delivery fulfillment and service optimization 

We process your data for lawful purposes, including:

• Order processing and fulfillment 
• Vendor coordination and logistics management 
• Customer support and communication 
• Invoice generation and compliance (GST, taxation) 
• Service improvement and analytics 
• Fraud prevention and security 
• Legal and regulatory compliance 
• Marketing and advertising (subject to consent where required) 

We process personal data based on:

• Your consent 
• Performance of a contract (service delivery) 
• Compliance with legal obligations 
• Legitimate business interests (service improvement, fraud prevention) 

We do not sell personal data.

We may share your data with:

• Vendors and suppliers 
• Logistics and delivery partners 
• Payment gateways and financial institutions 

To improve reach and performance, we may share limited data with:

• Meta Platforms, Inc. (Facebook / Instagram Ads) 
• Google LLC (Google Ads, Analytics, YouTube) 
• LinkedIn Corporation (LinkedIn Ads) 

This may include:

• Hashed contact information (for audience matching) 
• Device identifiers 
• Website/app interaction data via tracking technologies 

• Courts, regulators, or law enforcement when required by law 

We use cookies, pixels, and similar technologies for:

• Website functionality 
• Analytics and performance tracking 
• Personalized advertising and retargeting 

This includes tools such as:

• Facebook Pixel 
• Google Analytics 
• Google Ads Conversion Tracking 
• LinkedIn Insight Tag 

Users can control cookies through browser settings. Disabling cookies may affect functionality.

We implement reasonable security practices, including:

• Encryption and secure servers 
• Access controls and authentication 
• Regular system monitoring 

Despite safeguards, no system is completely secure.

We retain data:

• As long as required for service delivery 
• For legal, tax, and compliance obligations 
• For dispute resolution and enforcement 

You have the right to:

• Access your personal data 
• Correct inaccurate data 
• Withdraw consent 
• Request data erasure (subject to legal requirements) 
• Grievance redressal 

To exercise rights, contact: delivery@ateli.co.in

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

Your data may be processed or stored outside India by trusted partners, subject to applicable safeguards and legal requirements.

Our Platform may contain links to external websites. We are not responsible for their privacy practices.

Name: SURAJ KUSHWAHA
Email: delivery@ateli.co.in
Phone: +91 9220930777

All grievances will be acknowledged within the timelines prescribed under applicable laws.

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Courts at Haryana, India shall have exclusive jurisdiction over any disputes arising out of or relating to this Privacy Policy.

We may update this Privacy Policy periodically. Updates will be posted on our Platform with revised dates.

Ateliora Private Limited (Ateli)
📧 Email: delivery@ateli.co.in
📞 Phone: +91 9220930777